GROUP X TRAINING T’s & C’s
GXT offer respectful and generous booking/payment systems for all of our loyal customers. We simply ask that you afford us the same respect in making bookings/payments timely and in full.
Terms and conditions Effective January 2014 updated June 2022
Booking events, qualifications & making a purchase
Bookings & purchases may be placed on line using Swipe and Paypal or over the phone with all major credit cards. Please note that our offices are open Mon – Fri from 9am – 5.30pm. Should you require specific help please do call between these hours on 07989433969
Group X Training accepts all major debit and credit cards and cheque payments made to ‘Group X Education’. Cards will be authorised and charged at the time of order.
Credit card Security, Delivery, and out of stock items
You can rest assured knowing that your transaction with GXT is completely safe and secure. Your purchase is made via Swipe or Paypal or dealt with by GXT staff. We do not store credit card details nor do we on any occasion share details with any 3rd parties. GXT aims to confirm bookings and ship all items within 48hours unless the item is out of stock. In the event of this happening you will receive notification from our team as soon as is possible. Should items be no longer available due to unprecedented demand, GXT will offer you a choice of refund or alternative product, to the value of the purchase. Please note that our office is closed Saturdays, Sunday s and all Bank Holidays.
Refund Policy on Qualification & Event bookings
GXT offers a 24 hour cooling off period and will provide a full refund for bookings made in error and cancelled within this time. During this 24 hour period learning materials are loaded into your account and we respect that you do not access them within the initial 24 hour period if considering a refund. Once learning materials have been accessed, viewed or downloaded there will be a 50% reduction in refunds should you change your mind within the window of consideration. After 24 hours all deposits and or payments are none refundable and the whole of the balance shall immediately become due and payable. We do however respect our loyal customers and in certain circumstances, transfers or exchanges will be made.
Part payment Scheme
No qualification is completed until full payment is made. No certificates are issued until full payment is made. If the client misses or abuses the relaxed and respectful policy put into place by GXT then their qualification is suspended until payments are made. We hope that you will endeavour to contribute payments on a monthly basis using our part payment login system. If payments are missed and communications are ignored it will be referred to a third party collector and you will be responsible for any extra costs incurred, please see below.
- If payment of an instalment is not made on the due date, the whole of the balance outstanding under this agreement shall immediately become due and payable, plus costs of collection.
- Interest is calculated at 8% per annum in accordance with section 69 of the county court act 1984.
If you break the Terms of your Agreement we will charge you up to £25 for any of the following:
- Unpaid Invoices
- Letters sent to you as a result of your breech of this Agreement.
Qualification and Event Correspondence
All confirmations, notes, cancellations & certificates will be emailed. We offer a postal service at an extra fee depending on the size of the materials and the event or qualification selection.
On rare occasions GXT may cancel events. GXT will notify you by email at least 48 hours before the scheduled event and will offer you a transfer or a refund.
GXT endeavours to ensure that all products leave the offices free from damage and defects. If however an item arrives damaged or faulty we will require it to be returned within 14 days of purchase. It must be returned with proof of payment, unworn, unwashed and unused. If for unseen circumstances we are not able to rectify this matter GXT will offer either a credit note or refund to the value of the goods. You may exchange goods within 28 days of purchase, should they not be correct for size etc. All items returned must be clearly marked with your name and address with the order number. Unfortunately GXT cannot confirm receipt of your return therefore we highly recommend using a secure method of postage so that you can track your item. We CANNOT accept liability for untracked returns.
We hope that your experience with GXT will be a pleasant one. Should you need further assistance please feel free to call us Monday – Friday between the hours of 9 – 5.30pm to 0116 239 6802
TERMS & CONDITIONS FOR IGURU ATHLEISUREWEAR & GXT
Our iGuru website, found under the URLs https://www.groupxtraining.com/product-category/clothing/ operated by Group X Training Ltd on behalf of iGuru Athleisurewear Ltd is registered to (company number 10989825 3 Main, Street Market Bosworth, Warwickshire CV13 0JN.).
The following terms and conditions apply to all use of iGuru Athleisurewear on the Group X Training website. By placing an order with us you agree to have read, understood and accepted to these terms and conditions. Please note, as these may be subject to change at any time without notice, it is your responsibility to check this page prior to any use or purchase. If you have any queries regarding our terms and conditions, please contact us before use or order placement.
Offers & Discounts
• Percentage discounts apply to full price items only.
– Cannot be used in conjunction with any other offer
- When placing an order, you agree that all details you provide to www.groupxtraining.com for the purpose of purchasing goods are accurate and complete in all respects.
• Your contract for purchases made through www.groupxtraining.com is with iGuru Athleisurewear Limited and you confirm that all goods ordered by you are for your own private and domestic use only and are not for resale.
• All orders are subject to product availability and acceptance by iGuru Athleisurewear.
• The price and availability of goods are subject to change without notice.
• Promotional offers, vouchers and codes may not be used on sale products, or in conjunction with any other offer, unless otherwise stated. All offers are subject to availability and may be withdrawn at any time without notice. Any offer of free delivery is limited to a standard delivery service, to UK mainland only.
• By placing an order via this website, you are making an offer to iGuru Athleisurewear to purchase the goods detailed in your order upon the terms described, at which point your payment card or Paypal account will be pre-authorised.
• You certify that the payment method you are using is your own and that there are sufficient funds in your account to cover payment of the product/s ordered.
• No charge will be applied to credit/debit cards or Paypal accounts until the point of despatch; therefore no contract for the sale of any product will exist between you and iGuru Athleisurewear until we accept your order by despatching your order.
• Where a Gift Card has been used as payment, the balance will be debited at the point of order placement.
• If any product from your order is unavailable, we will contact you by email
• We are unable to make amendments to an order after the point of despatch. Should you wish to make any changes prior to despatch, please contact us on 07966590026
• It is a crime to use a false name or a known invalid credit card to order. Anyone caught wilfully entering an erroneous or fictitious order will have their details passed onto the Police.iGuru Athleisurewear reserve the right to terminate our agreement with you and to suspend or terminate your access to the site immediately and without notice to you if:
• You fail to make payment to us when due.
• You breach any of our terms and conditions.
• If requested by us to do so, you fail to provide within a reasonable time frame, sufficient information to enable us to determine the accuracy and validity of any information supplied by you, or your identity.
• We suspect you have engaged, or are about to engage, or have way of being involved in fraudulent or illegal activity on www.groupxtraining.com
Conformity of Goods
Every care is taken to ensure that the description, specification and pricing of all products shown on our website and in our catalogues is correct. The product information and specification provided is not binding, but is carefully considered and intended to give a general description of each product. While the colour reproduction of each product is a close representation, we cannot accept any responsibility for any variation in colour caused by the differences in browser software. iGuru Athleisurewear will act immediately to correct any error identified and are under no legal obligation to honour a price displayed in error.
www.groupxtraining.com accepts most major credit cards including Mastercard, Visa, Delta, Maestro, Solo and American Express. We also accept payment via Paypal and Gift Card. All prices displayed are inclusive of UK sales tax (VAT) at the current rate. For further details, please refer to our Payment page
All delivery time-frames stated are estimated and may be subject to change.
Returns will be accepted within 1 month of receipt, where goods are returned in perfect condition and where possible in their original packaging with all tags attached. For full details, please refer to our Returns page
To place an order with us online, registration is required. At the point of registration, we request certain information including your name, delivery and email address and payment card details. This information is required to enable us to process your order and notify you of its progress.
Information we use, how & why
Once an order has been placed, we will contact you by email to confirm your order details and again once your order has been accepted and despatched. Should we need to contact you for any reason regarding your order, we will use the email address registered to your account, or the telephone number where provided.
After you have registered an account with us, we would also like to send you regular emails with details of our latest products and special offers.
With the exception of feedback requests or assistance with delivery, we will never pass your e-mail address to any other organisation. For the sole purpose of aiding a delivery, your contact details may be shared with the chosen carrier.
If you no longer wish to receive emails from us with details of our seasonal products, latest offers and events, please follow the ‘unsubscribe’ link at the foot of the latest email received.
Contacting us by Telephone
Calls may be recorded, for the purpose of quality monitoring and training.
Safety & Security
Our website uses the latest secure server technology to ensure your information is protected to the highest standard, whenever you place an order or access your account information. The Secure Sockets Layer (SSL) software we use encrypts the information you input, ensuring that it is virtually impossible for unauthorised parties to read any information that you provide.
Once an order has been placed, we don’t store the details of your payment card, with the exception of the last four digits and a unique token reference provided by your card issuer. This eliminates the need for merchants, e-commerce sites and operators of mobile wallets to store sensitive payment card data on their networks and reduces the risk of fraud.
We reserve the right to change information, prices, specifications and descriptions of listed goods, products and services. We may modify these Conditions at any time by posting the Conditions on our website.
Group X Training & iGuru Athleisurewear do not seek to exclude or limit liability for death or personal injury arising from its negligence or that of its members, agents, directors or employees or for any fraudulent misrepresentation.
To the fullest extent permitted by law and save as provided above, neither Group X Training & iGuru Athleisurewear nor any associated company shall be liable to you by reason of any representation, or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the contract, or in negligence (whether on the part of Group X Training & iGuru Athleisurewear or any of its members, agents, directors, employees or otherwise) for any indirect special or consequential loss or damage (including but not limited to loss of profit or loss of saving), costs, expenses or other claims for compensation whatsoever which arise out of or in connection with the use of this website, the supply of the products or their use or resale by you.
The limitations of liability in these conditions shall apply equally for the benefit of Group X Training & iGuru Athleisurewear and any other associated company of Group X Training & iGuru Athleisurewear as if references to Group X Training & iGuru Athleisurewear included references to each such associated company.
While Group X Training & iGuru Athleisurewear uses reasonable endeavours to ensure that the information on this website is accurate and up to date, it does not give any warranty as to its accuracy or completeness and Group X Training & iGuru Athleisurewear will not be responsible for any errors or omissions or for the results arising from the use of such information.
While Group X Training & iGuru Athleisurewear takes all reasonable steps to ensure a fast and reliable service, it does not guarantee that your use of this website will be interruption or error free and will not be responsible for any disruption, loss of or corruption of any material in transit, or loss of or corruption of material or data when downloaded onto any computer system..
Group X Training & iGuru Athleisurewear will not be liable to you or be deemed to be in breach of these terms and conditions or any other contract with you by reason of any delay in performing, or any failure to perform, any of its obligations in relation to the products ordered by you if the delay or failure was due to any cause beyond its reasonable control.
No person who is not a party to these terms and conditions shall have any right to enforce any term under the Contracts (Rights of Third Parties) Act 1999. Nothing in these conditions is intended nor shall affect any of your statutory rights that may not be legally excluded.
All rights, including copyright, in the content of the Group X Training & iGuru Athleisurewear web pages are owned or controlled by Group X Training & iGuru Athleisurewear . In accessing www.groupxtraining.com web pages, you agree that you may only download the content for your own individual and non-commercial use. You are not permitted to copy, broadcast, download, store (in any medium), transmit, show or play in public, adapt or change in any way the content of the www.groupxtraining.com web pages for any other purpose whatsoever without the prior written permission of Group X Training & iGuru Athleisurewear .
Third Party Information
We cannot be held responsible for material displayed on third party websites or any other written material. The only prices that apply for iGuru Athleisurewear products are those stated on the Group X Training & iGuru Athleisurewear material.
These Terms and Conditions and your use of our website are governed by English law and you agree to submit to the non-exclusive jurisdiction of the English court. This does not affect your non-excludable statutory rights.
This website and our Terms and Conditions have been designed for use within the United Kingdom and under UK law. Whilst we are happy to consider requests for products and enquiries from outside the United Kingdom, we give no warranty, express or implied, that the use of this website or the placing of any order through this website from outside the UK complies with any applicable non-UK laws or regulations. Accordingly, any products or promotions not permitted under your local law are not offered to you.
iGuru Athleisurewear 3 Main, Street Market Bosworth, Warwickshire CV13 0JN